Privacy Policy
Last updated: January 2026
SolvGo (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
- Personal details such as full name, email address, and phone number.
- Company information including company name and related details.
- Account credentials and authentication data.
- Billing information, subscription plans, and payment status.
- Data submitted through forms created using SolvGo.
- Technical data such as IP address, browser type, device information, and usage logs.
How We Use Your Information
- To provide, operate, and maintain the SolvGo platform.
- To create and manage user accounts and company workspaces.
- To process subscriptions, payments, and invoices.
- To send service-related communications such as verification emails and notifications.
- To improve security, prevent fraud, and ensure platform stability.
- To comply with legal, regulatory, and accounting obligations.
Client and Lead Data
When you use SolvGo to collect information from your own clients or leads, you remain the data controller for that information. SolvGo acts solely as a data processor and processes such data only on your instructions and for the purpose of providing the service.
Data Sharing
We do not sell your personal data. We may share information with trusted third-party service providers such as hosting providers, payment processors, and email delivery services, strictly for operating SolvGo. Data may also be disclosed if required by law.
Data Retention
We retain personal data only for as long as necessary to provide the service, fulfill contractual obligations, and comply with legal requirements. You may request deletion of your account at any time.
Data Security
We implement appropriate technical and organizational security measures, including encrypted connections and access controls, to protect your data. However, no system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or request portability of your personal data, as well as to object to certain processing activities.
Cookies
SolvGo uses cookies and similar technologies to operate the platform and improve user experience. More details are available in our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy or our data practices, you may contact us at contact@solvgo.com.
